Reporting & Analytics

Developed & implemented department KPIs for claim follow-up, increasing accountability & visibility into RCM performance.

Analyzed revenue trends & payer performance data to identify gaps in reimbursement & drive contract optimization strategies.

Created standardized month-end reporting checklists & workflows, improving accuracy in financial reconciliation & close processes.

Collaborated with leadership to develop performance metrics tied to both staff efficiency & revenue outcomes.

Leveraged reporting tools to guide Six Sigma projects, resulting in improved billing processes & revenue transparency.